Hi there. How can we help you?

We are here to help you and your pets! Whether you have a question about our product or need an update on your order, our team is ready to assist.

Customer Support: support@thecosmokart.com
Response Time: We typically respond within 24 hours.
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM

Note: For order inquiries, please include your Order ID (e.g., #1234) for faster service.

Frequently asked questions

When will my order be delivered?

We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.

Can I Return my product?

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.